Deliveries across the Mediterranean are door to door / direct to your yacht and are typically delivered within approximately 5/6 working days.
Orders are subject to a minimum charge of €100.00 excluding delivery charges, per delivery address.
For urgent deliveries contact Ira on (+356) 79862244.
Our vast stocks of wines are stored and delivered in optimum conditions in our private warehouses or with our with our partners.
Any VAT or customs duties related to your place of delivery will be charged accordingly.
Our logistics network is strategically placed across the Mediterranean ensuring your order is delivered directly to your yacht on time.Spain Office
(Palma de Mallorca): contact: Charlotte on (+34) 629 608 482 or send an email to firstname.lastname@example.orgMalta Office
(Marsa) : contact Ira on (+356) 79862244 or send an email to email@example.com
We can accept wire transfers or credit cards (Visa, MasterCard and American Express @ 1.75% surcharge).
All goods remain the property of No. 12 Fine wines and Provisions until paid for in full.
Kindly indicate how you wish to pay when ordering online by selecting the appropriate box.
Unless previously agreed, payment is due in full on delivery.
All wines and vintages are subject to availability.
No returns will be accepted once products have been signed for and taken on board.
We offer wine tasting notes, Information, recipes and food recommendations.
We offer wine courses and education for Crew with leading WSET Qualified Instructors. For more information please send us an e-mail firstname.lastname@example.org.
Can we Specify the time of delivery?
You can specify a morning or afternoon delivery, but we cannot give precise times as this may lead to disappointments if the carrier is delayed.
My wine order has not arrived within the estimated delivery time.
If your order has not arrived on the specific date you specified or within 7 working days (overseas), please Contact us.
Can I amend my online order?
We can usually amend your order, providing it has not been fully packed for dispatch. Please try to supply your order number and vessel names when you Contact Us.
What will happen to my delivery if I am not on board to receive it?
A message will be left with a phone number to call to arrange an alternative time. Instead, you may wish to tell us if there is somewhere safe to leave the wines (e.g. with a yacht agent). Use the Delivery/comments Instructions box, located on the delivery page during checkout.
Will exported wine cases be delivered in their original packaging?
Wines, Cigars or Spirits bought from No12 Fine Wines and Provisions, and which are delivered outside of Malta/Mallorca/Barcelona will be repackaged to ensure items are received in optimum conditions.
What if I have a question that is not answered above?